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Accessibility

We want everyone to be able to find, compare and order parts on TradeBase, including people who use a screen reader, keyboard, voice control, magnification or other assistive technology.

The standard we work to

This website aims to meet the Web Content Accessibility Guidelines (WCAG) 2.2, level AA, the standard referenced by the Australian Human Rights Commission for meeting the Disability Discrimination Act 1992.

What we've done

  • Every page can be used with a keyboard alone, with a clear visible focus outline and a “Skip to content” link.
  • Text and buttons meet colour contrast requirements, and tap targets are at least 24 pixels.
  • Pages work when zoomed to 400% or viewed on a small phone, without sideways scrolling.
  • Product images, icons and form fields have text alternatives and labels for screen readers.
  • Checkout errors are announced to screen readers and listed with the field that needs fixing.
  • Pages are built with proper headings and landmarks so assistive technology can move around them.

We test the site with automated WCAG checks and by hand (keyboard, zoom and screen reader) when we make changes.

Known limitations

  • Third-party features such as the payment windows at checkout (card, PayPal, Apple Pay, Google Pay) and the Google Customer Reviews badge are provided by those companies. We choose providers that support accessibility, but we can't change how their parts work.
  • Older PDF instructions and some supplier product images may not be fully accessible. If you need any of this information in another format, ask us and we'll send it.

Need help or found a problem?

If anything on this site is hard to use, or you'd like to order by phone or email instead, contact us and we'll help:

Please tell us the page and what went wrong. We aim to reply within 2 business days. If you're not satisfied with our response, you can contact the Australian Human Rights Commission.

This statement was last reviewed on 7 November 2026.